The contractor will be usually on-site so if you wish to have some changes you can directly speak with him/her. If you need to do some small details or order alterations and our contractor is not present, you just need to leave a note in the group chat or spreadsheet. In that way, we can easily get back to you and resolve the issue.
In case the problem needs a further solution, Michael (our Project Manager) will follow up with the contractors. Our PM will be on-site every week so he can assist you but if you need to ask for his help more than once a week, we will be charging an additional $1500 or 3% (whichever is higher) for the premium service.
Related FAQs
Getting Started
General Permit + Construction Flow
What if I decided to cancel one part of the project? Or change my idea?
How do we handle conflict if that happens?
Can we meet every week on-site?
What back-up plans do we stick to in case something unforeseen happens?
What responsibilities will you handle, and which will Eano handle?